The Progea Technical Support team are very professional and expert technicians, fully qualified to provide the best solutions to any problem.
The Support Team and Research & Development department work side-by-side to ensure users the right solutions for problems they are experiencing.
The Technical Support On-line telephone service is free-of-charge for first time callers after which charges are applied according to an agreed Technical Support contract or by the "Pay per Incident" method.
- Web Support
All Movicon developers can use the Technical Support Web Service. Users who purchase an Editor License will automatically be awarded with one-year technical support starting from the last purchase date.
- Support Hot Line
Hot Line access is for subscribed users only.
Technical support can be contactd by mail at: support@progea.com
We reccomend to use the appropriated form to open a "support case".